Privacy Policy

1. Introduction and Scope

This Privacy Policy describes how pp365 collects, uses, and protects your information when you use our website and services. By registering an account, you agree to the practices described herein.

This policy applies exclusively to the pp365 platform. It does not cover third-party websites, external links, or services that you may visit after leaving our domain. We encourage you to review the privacy policies of any third-party site you interact with.

2. Personal Information We Collect

We collect information necessary to provide a secure and legal gaming environment:

• Account and Identity Data: Username, password, email address, and date of birth to establish your account and verify legal age.
• Verification Documents: Government-issued identification provided during the KYC process to prevent identity theft and fraud.
• Payment Data: Transaction history and payment method details required to process deposits and withdrawals.
• Gaming and Transaction Activity: Records of games played, bets placed, and winnings to monitor for fair play and responsible gaming.
• Technical Data: IP address, browser type, device identifiers, and operating system to optimize site performance and security.
• Support Records: Communications sent to our support team to resolve your inquiries and improve our service.

3. How We Collect Data

Information is gathered through three primary channels:

• Directly from You: When you register, update your profile, perform KYC verification, or contact support.
• Automatically: Via cookies and server logs as you navigate our platform.
• Partner Service Providers: From trusted third-party providers who assist with payment processing and identity verification.

4. Why We Use Data

Your data is used for the following operational and legal purposes:

• Account Management: Creating and maintaining your user profile and securing your login.
• Financial Transactions: Processing your deposits and withdrawals securely.
• Security and Compliance: Verifying age, preventing multi-accounting, and detecting fraudulent activities.
• Personalization: Tailoring the user experience based on your preferences and gaming history.
• Legal Obligations: Fulfilling regulatory requirements applicable to gambling operators in the Philippines.
• Marketing: Sending promotional offers only if you have provided explicit consent to receive them.

5. When We Share Data

We do not sell your personal data. We only share information with:

• Service Providers: Specialized partners who handle payment processing, identity verification, and technical hosting.
• Legal Authorities: Government or regulatory bodies when required by law to comply with legal processes or investigations.

6. How We Protect Data

We implement robust security measures to safeguard your information:

• Encryption: Use of industry-standard encryption protocols for data in transit.
• Access Control: Restricting internal access to personal data to authorized personnel only.
• Isolation: Maintaining separate, secure environments for sensitive payment information.
• Monitoring: Continuous system monitoring to detect and prevent unauthorized access.

7. Cookies and Tracking

We use cookies to enhance your experience and maintain security. For a detailed explanation of the types of cookies we use and how you can manage them, please visit our Cookie Policy.

8. Your Rights

You have several rights regarding your personal data:

• Access and Correction: You may request a copy of your data or correct inaccuracies via our support channels.
• Deletion and Portability: You may request the deletion of your data or ask for it to be transferred, subject to legal retention requirements.
• Objection and Withdrawal: You can object to specific data processing or withdraw consent for marketing at any time.

Note: Even after account closure, certain data must be retained as required by gambling regulations and anti-money laundering laws in the Philippines.

9. How Long We Retain Data

We retain your personal information for the duration of your active account lifecycle. Once an account is closed, data is kept only for the timeframe required by applicable law in the Philippines to satisfy legal, tax, or regulatory audits.

10. Age Limits

Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account belongs to a minor, we will take immediate action to close the account and void any winnings. Parents or guardians who suspect a minor has created an account should report it immediately via our support page.

11. Cross-Border Transfers

To provide our services, some of our technical and payment providers may operate outside the Philippines. In such cases, we ensure that appropriate safeguards are applied to maintain the privacy and security of your data during transfer.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. All updates are published on this page. We recommend checking the "Last Updated" date at the top of the page regularly to stay informed.

13. Contact Us